THE CLIENT EXPERIENCE

One account.
A clear working record.

The portal is the working room between you and EGO SUM DM7—not merely an intake form.
FROM REQUEST TO COMPLETION

How an engagement moves

01

Choose a service

Review the complete service page, then create your secure account.

02

Complete the guided intake

Tell us what you need without placing sensitive identifiers in general fields.

03

Administrative review

The team checks scope, jurisdiction, deadlines, conflicts, availability, and missing information.

04

Quote and agreement

You receive the accepted scope, responsibilities, professional fees, outside charges, and service-specific agreement.

05

Protected case opens

After acceptance, the service receives its own case timeline, requests, messages, tasks, and ownership.

06

Work and approvals

You can see what the team is doing, what is missing, and what requires your review.

07

Completion and retention

Completed records, receipts, filing confirmations, and signed documents are delivered according to the service and retention policy.

INSIDE YOUR PORTAL

The five questions every case must answer

01

What do you need?

Your accepted service, scope, deadline, and desired outcome.

02

What is missing?

Requested documents, unanswered questions, approvals, or payments.

03

What are we doing?

Current staff task, status, and responsible team member.

04

What must you do next?

One visible client action with its deadline and instructions.

05

What is complete?

Delivered documents, receipts, confirmations, signatures, and final records.

CASE DASHBOARD

Everything in its proper place.

No scavenger hunt through old emails. Each record belongs to the right client and the right service.

DashboardCases, deadlines, missing items, appointments, and balances
Secure intakeService-specific questions and saved drafts
Document vaultRequested, received, reviewed, replaced, and delivered records
Case messagesConversation connected to the relevant work
TasksClient responsibilities separated from team responsibilities
AppointmentsRequests, confirmations, changes, and reminders
BillingQuotes, agreements, invoices, payments, and receipts
Completed filesFinal work and confirmations retained by service
BEGIN WHEN YOU ARE READY

Your first step is the intake—not a blind payment.

The team reviews the request before confirming scope and fees.

Create your secure account →